Terms & Conditions

Template terms for online ordering. The business owner should review and adjust these before launch.

Orders

• An order is confirmed only when the branch accepts it. Branches may reject orders (for example, when an item runs out or the branch is too busy); you will see the reason on the tracking page.
• Prices are in Philippine Pesos and may differ between branches. The amount shown on your order confirmation is the amount due.
• Orders saved while you are offline are not received by the branch until your device reconnects and the order is sent.
• You may cancel an order while it is still "Pending". After the branch accepts it, please contact the branch.

Payments

• For GCash, Maya and bank transfer, send the exact total to the account shown, then submit your reference number and screenshot. Payment is considered received only after branch staff verify it.
• Submitting false payment proof may result in the order being cancelled.
• Refunds for verified payments on rejected or cancelled orders are processed by the branch through the original payment channel.

Pickup and delivery

• Preparation times are estimates. Please pick up your order promptly when it is marked "Ready for Pickup".
• Delivery is available only in the areas listed for each branch, subject to the minimum order and delivery fee shown at checkout.
• Please make sure your address, landmark and mobile number are correct so the rider can reach you.

Product information

Photos are for illustration. Ingredients may vary by branch. Please tell the branch about allergies in the special instructions and confirm with staff.